#Apple remote management install
#Apple remote management update
#Apple remote management software

Even if you asked for remote support on your iPad, we are limited to what we can do within the support app itself.

We can not see any GPS information or track where the device is or has been going.

We don't have access to any Messages, FaceTime calls, or anything of that nature.

#Apple remote management software

MDM capabilities include updating software and device settings, monitoring. MDM lets you securely and wirelessly configure devices by sending profiles and commands to the device, whether they’re owned by the user or your organization.

We don't have access to any photos, videos or images. iOS, iPadOS, macOS, and tvOS have a built-in framework that supports mobile device management (MDM).We can not see any files, folders or other personal data.We can not see any websites, web traffic, page or surfing history or anything related to your web browser.This allows us to map a person with an asset in case of theft or loss, we'll know who is supposed to have what.ĭue to Apple's strict privacy policy, we can not see any personal or private information

#Apple remote management install

App information such as App name, install date and app size.

#Apple remote management update

Software information such as OS version, when it was last updated, if an update is available.

Hardware information such as make, model, serial, number, IMEI number.

There is a variety of information that IT can see, however this information is limited to the hardware information on the device, and the inventory of the apps installed. Apple School Manager (ASM) is a similar program for schools and other educational institutions. Apple Business Manager (ABM) is Apple’s own web portal where IT administrators can see Apple devices and app licenses purchased by their organization and assign the devices for remote management. Only a certified Apple OS can be installed on the device, and only Apple's own App store can be used to install apps. Apple Business Manager and Apple School Manager. If a device is lost or stolen and a thief tries to erase and resell the device, they won't be able to. If you must erase your device, you may need to contact the Service Desk in order for us to unlock it one time and allow you to reset it.

A lock passcode with a minimum of 6 digits.

When an iPad is enrolled in MDM, the following settings are enforced: Information Technology is charged with the safety and security of your information and Bowdoin-owned devices. Below is a list of what we are 'controlling' and a list of what we can and can not see. Because of this, Bowdoin has no ability to see into anything that you do on your Bowdoin-issued mobile device. Apple has very strict privacy guidelines and ensures customer privacy in everything that they build. Jamf leverages Apple's own MDM tools in order to provide the functionality we have. This platform allows us a way to maintain hardware inventory, application updates, application installation and enforce security requirements as needed. Bowdoin College uses a service called Jamf as a management platform (MDM) for all Bowdoin-owned Apple mobile devices (iPads, iPod Touches, iPhones) and Macs.